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    Posts made by Teresa

    • RE: Where is the Black Friday sale on the Fire???

      Sure! Black Friday Sale and Store Promotion start on Nov 23, 2018 00:00PT

      posted in PRODUCTS
      Teresa
    • RE: Replacement black rubber feed pads?

      Hi My Friend,

      You mean the rubber pad as below photo ? But sending these only may needs a high shipping fee. If you have any plan to make a new order our AliExpress store, can leave us a message. I'll send you some for free together.

      0_1542002526799_eg.PNG

      posted in PRODUCTS
      Teresa
    • RE: M5Stack FIRE, faild to init PSRAM

      @jcsbanks Really sorry about the psram problem. The Wavgat store just one of our distributors. Did they refund or send you replacement ? Maybe you can open a dispute for help. If they cannot do any refund or replace, please contact me via teresa@m5stack.com

      posted in M5Stack Fire
      Teresa
    • RE: M5Stack FIRE, faild to init PSRAM

      @lelehel Hi My Friend, did you order it from our official store ? Please kindly send me an email attached your order# and screen shot of the error. I'll help to ship the replacement asap. My email address: teresa@m5tack.com

      posted in M5Stack Fire
      Teresa
    • RE: New M5stack Show MPU ERRORs

      @ikapoc If for black basic version, that the error info is normal due to the black one do not have MPU9250 motion sensor. Don't worry, it just a factory testing program. To avoid making customers confused, we have already changed it.

      Btw, about the problem one, it can not upload any program right ? Did you buy in our store ?

      posted in FAQS
      Teresa
    • RE: New M5stack Show MPU ERRORs

      @ikapoc May I know the devices you have is the Black Basic one or the Grey one ? That list of errors is just a factory testing program and it is normal for the basic version.

      Btw, both your two M5stack all have the '....._____' returned problem ? Have you checked all steps install correctly as our github showed? https://github.com/m5stack/M5Stack

      posted in FAQS
      Teresa
    • RE: How Do I Password Reset My cloud.m5stack.com ?

      @stuartrothrock Thanks for your feedback and suggestion. I have already contact our team to correct the error message. Now it shows in the right way.

      posted in FAQS
      Teresa
    • RE: How Do I Password Reset My cloud.m5stack.com ?

      Hi My Friend,

      Please kindly use that email address send us a request: tech@m5stack.com

      Btw, do you have a binding device in your original account ? If yes, pls also attached the chip ID. Thanks.

      posted in FAQS
      Teresa
    • RE: Battery issue

      Sorry for late reply. Has the problem been solved? Bottom base of devices you have all can not be charged ?

      posted in PRODUCTS
      Teresa