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    Stackchan unboxing and setup troubleshoot

    Scheduled Pinned Locked Moved PRODUCTS
    stackchantroubleshootsetup
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    • J Offline
      janstackchan
      last edited by

      Hi M5stack team,

      Just received my new companion yesterday. Was exciting things up with new accounts and having a dedicated android phone with StackChan World app installed.

      Set up and binding has not been smooth and there does not seem like a lot of documented self help on this topic.

      When the unit is powered up.
      The landing page/
      Welcome Let's get started.
      Servo test-servo test completed
      Qr code to install the StackChan World app- installed
      ID ******2D8 look for me in the app to start set up.

      Having installed, registered and logged into StackChan World app, I tapped the +add new StackChan

      All menu selection will just roll and
      "Put new StackChan into binding mode"

      If welcome screen is display tap "next"

      Otherwise go to "SETUP" and tap change WiFi.

      This has previously been added and it still goes back to the ID ******2D8.

      been through this cycle probably about 10 times with no progress.

      Please help.

      JanStackChan

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      • H Offline
        HRHRacing
        last edited by

        In my case, this symptom occurred when the SSID of the WiFi access point connected to StackChan and my smartphone were not the same.
        This was because StackChan was connected on 2.4GHz and my smartphone was connected on 5GHz.
        When I switched my smartphone to 2.4GHz, it connected.

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