Fire does not start, blank screen after a momentary orange screen with PSRAM Error

  • Hello Folks, I received the M5stack Fire package today and wanted to get started on it. When I switched on, I see the usual mesages and scroll to the next screens. Then I double-clicked to turn it off.

    After a while I turn it on and there was not reaction. After switching on four more times, an orange screen appeared with the error message PSRAM Error. Then it went blank.

    Since then I have not been able to turn on the screen.

    I do noticed that my computer recognise the device as the device manager showed the CP2102 driver in the Ports section.

    What is the solution for this case?

  • M5Stack

    @miku reflash the firmware then try again. if still not work , just contact the store