@mati Hello Mati,
Thanks for your reply and I'm sorry for the delayed response.
I did have the C++ redistributable installed, Microsoft Visual C++ Redistributable (x86) 14.0.24215.1. I have Visual studio installed on this machine. Therefore, I have many of the libraries such as C++, J#, .NET framework, etc. My OS is also up to date on all the updates, including the anniversary update which appears to be needed for electron applications.
I did not have node.js installed. I went ahead and installed it. However, I am still experiencing the same issue.
Running the \bin\M5Burner.exe file displays a prompt,
"This app can't run on your PC. To find a version for your PC, check with the software publisher."
This does not appear when running the shortcut executable.
I did not have any M5burner dump files. I did have several for UIflow however. I can send them to you if need be. I'm not able to read nor understand the contents of the report(s).
The virtual machine is a good idea. Unfortunately, my internet speed is only 10mbs and a few gigabytes would take ALONG time. Even if it worked it would not solve my primary issue.
As far as the machine I use, it's not an ACER. It's a desktop that I put together myself.
I appreciate all your effort!