Check if this wifi and server are connected or not, if wifi is connected screen will be shown orange color and if the server is connected screen will be shown sky blue color.
0_1698975776201_5331424c-1d6b-486f-a530-d292952afd52-01e37af037ac229ec2a562cecc11fa4.jpg
0_1698975791652_4dec59b1-e6f9-47bb-9759-cc92cd2414f5-95accc055677a0ea967a9e9e0002916.jpg
Please refer to this link: https://docs.m5stack.com/en/quick_start/m5stickc_plus/uiflow
Update to the latest firmware version