<![CDATA[Can't identify m5stickC in Win7]]>I am a new user of m5stickC.

I use Win7 & installed CP210xVCP driver successful.

But still can't identify m5stickC always show unknown device in device manager.

Thanks

]]>https://community.m5stack.com/topic/1475/can-t-identify-m5stickc-in-win7RSS for NodeSat, 14 Mar 2026 20:42:41 GMTSat, 16 Nov 2019 06:07:58 GMT60<![CDATA[Reply to Can't identify m5stickC in Win7 on Sun, 17 Nov 2019 09:35:26 GMT]]>I heard one windows 7 user fixed his connectivity issues by installing FTDI driver, here are other forum posts related to this issue, maybe you will find some answers there.
http://forum.m5stack.com/topic/1266/unable-to-run-uiflow-or-m5burner-on-win10

http://forum.m5stack.com/topic/1336/m5stickc-usb-driver-not-working/4

]]>https://community.m5stack.com/post/6414https://community.m5stack.com/post/6414Sun, 17 Nov 2019 09:35:26 GMT<![CDATA[Reply to Can't identify m5stickC in Win7 on Sat, 16 Nov 2019 11:48:04 GMT]]>Yeah but if it says "unknown device" - 90% is physical layer connection failure

]]>https://community.m5stack.com/post/6402https://community.m5stack.com/post/6402Sat, 16 Nov 2019 11:48:04 GMT<![CDATA[Reply to Can't identify m5stickC in Win7 on Sat, 16 Nov 2019 09:44:05 GMT]]>Yes, the USBC leads that come with M5Stack products do have a high failure rate however Windows also has a bug with the driver.
This is my lead of choice Anker Powerline+
A point to note with all leads is to never fold them, only coil them up loosely.

]]>https://community.m5stack.com/post/6395https://community.m5stack.com/post/6395Sat, 16 Nov 2019 09:44:05 GMT<![CDATA[Reply to Can't identify m5stickC in Win7 on Sat, 16 Nov 2019 08:32:14 GMT]]>@Guy I understand its legit cable supplied with M5 device, but people report they are not very good. So I suggest to try another cable first (before disassembling device lol). If another cable wont help too, you can try to unscrew hex bolts and check if USB port soldered properly

I managed to access Flow menu after reflashing it with latest UIFlow firmware

]]>https://community.m5stack.com/post/6391https://community.m5stack.com/post/6391Sat, 16 Nov 2019 08:32:14 GMT<![CDATA[Reply to Can't identify m5stickC in Win7 on Sat, 16 Nov 2019 08:14:58 GMT]]>@thrasher Absolutely 100% legal USB-C cable from product box.

As well as, I try to use my another PC (Win10) still can't identify.

This new m5stickC automatically run a testing program, How can I go to UI Flow Menu.

Thanks

]]>https://community.m5stack.com/post/6390https://community.m5stack.com/post/6390Sat, 16 Nov 2019 08:14:58 GMT<![CDATA[Reply to Can't identify m5stickC in Win7 on Sat, 16 Nov 2019 07:49:31 GMT]]>Hi @Guy , try another 100% legit USB-C cable. A lot of complains about cables coming with M5 devices in box.

if that doesnt help, boot into safe mode (F8 before windows loads), go device manager, find and remove CP210 drivers, install fresh ones from m5stack.com website and reboot normally.

]]>https://community.m5stack.com/post/6389https://community.m5stack.com/post/6389Sat, 16 Nov 2019 07:49:31 GMT